FREQUENTLY ASKED QUESTIONS //
Don't Worry, We Have The Answers!
Do I Need an Appointment to Visit the Boutique?
O&O is here to find your one and only dream gown and we all know bridal planning can be hectic, so we do encourage you to schedule an appointment so we can offer the best assistance possible. Walk-in customers are welcome however if there are appointments they will take priority for fitting rooms and stylists. The boutique does offer a lounge area for walk-ins to wait if necessary.
How Many People Should I Bring?
We would never limit how many loved ones you plan on bringing to share this momentous event however we do recommend bringing around 1-4 of your closest family and friends. Bridal shopping can be a VERY fun experience but it can also be overwhelming with too many outside opinions. We want to ensure that this day remains all about you and that none of our brides feel pressured. If you do plan on bringing a large group (6+ guests) please contact us as special appointment accommodations maybe necessary.
What Size Gowns do You Carry?
O&O is excited to carry a wide variety of sizes and styles so absolutely every bride can find their dream gown, and feel fabulous on their big day! We are proud to carry plus size styles from a variety of collections, if you would like more information visit our Plus Size Designs page by clicking here//
What Should I Bring With Me to My Appointment?
Besides a supportive entourage and a positive attitude we encourage you to bring any visual aids to better assist your consultant in understanding your vision for the big day, whether it is your Pinterest board or bridal binder. Also feel free to bring any accessories you are committed to wearing on the day whether it be an heirloom veil, bridal jewelry, shoes, etc. Plus any undergarments you are comfortable wearing, we do not provide shape-wear.
When Should I Order My Bridal Gown?
Our dresses can take up to 6 months to order, based on that timeline we recommend purchasing your dress a year to eight months before your wedding to allow time for delivery and alterations.
If you do not have a traditional timeline, do not fret because you do have options. Many of our designers offer rush orders for an extra fee, while we can also check stock to see if there are any pieces available for immediate shipment. If all else fails we will allow you to purchase samples off the floor on a case by case basis.